SHAY HAI ENTERPRISE AND INVESTMENTS LTD. is responsible for the establishment and operation of the website https://shayhai.co.il. We attach great importance to providing equal service to all members of the public and to improving the service provided to people with disabilities.

We invest considerable resources in making our website and digital assets accessible, in order to make the Company's services more available to people with disabilities.

In the State of Israel, approximately 20 percent of the population are people with disabilities who require digital accessibility in order to access general information and services.

The accessibility of the SHAY HAI ENTERPRISE AND INVESTMENTS LTD. website is intended to make it more available, user-friendly and convenient for people with special needs, arising, among other things, from various motor disabilities, cognitive impairments, nearsightedness, blindness or color blindness, hearing impairments, as well as for senior citizens.

Accessibility for this website was implemented by the web accessibility company "Vee Web Accessibility" (https://vee.co.il/).

Website accessibility level: AA

Vee has adapted the website's accessibility to common browsers and, to the extent possible, to use on mobile phones, and used the JAWS and NVDA screen readers in its testing.

The website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 5773-2013, and Israeli Standard 5568, at Level AA. It also implements the recommendations of the WCAG 2.2 document published by the W3C.

The website was made accessible in accordance with the guidelines of the Israeli Government ICT Authority for the accessibility of applications in web browsers (https://www.isoc.org.il/files/w3c-wai/guidelines.html).

How to Switch to Accessible Mode

An accessibility icon is displayed on the website (usually at the side of the page). Clicking the icon opens the accessibility menu. After selecting the appropriate function from the menu, please wait for the page to load and for the desired change to the display to take effect (where applicable).

To cancel an action, click the function in the menu a second time. Accessibility settings can be reset at any time.

The software operates in the popular browsers Chrome, Firefox, Safari and Opera, subject to the manufacturers' terms. We recommend browsing in accessible mode using the Chrome browser.

The website provides a semantic structure for assistive technologies and supports the standard keyboard operation pattern, using the arrow keys, Enter, and Esc to exit menus and windows.

For the best browsing experience with screen reader software, we recommend using the latest version of NVDA.

Corrections and Adjustments Made to the Website

• Screen reader compatibility: the website has been adapted for assistive technologies such as NVDA and JAWS.
• The website's navigation tools are simple and clear.
• The website's content is written in a clear, orderly and hierarchical manner.
• The website is optimized for viewing in modern browsers.
• The website's display is adapted to a variety of screens and resolutions.
• All pages on the website have a consistent heading structure (H1/H2/H3, etc.).
• All images on the website have alternative text (alt).

Accessibility Software Features

• Screen reader compatibility: the website has been adapted for assistive technologies such as NVDA and JAWS.
• Stop flashing: stops moving elements and blocks animations.
• Skip to content: skips the main menu and goes directly to the content.
• Keyboard navigation support.
• Increasing / decreasing text size.
• Letter / word / line spacing.
• Contrast and color: high contrast, inverted, black and white.
• Readable font.
• Link highlighting.
• Reading guide.
• Change of mouse cursor icon.
• Image descriptions.

Exclusions

Please note that, despite our efforts to make all pages and elements of the website accessible, some parts or features may be found that have not been made properly accessible or have not yet been made accessible.

We continually work to improve the accessibility of our website, as part of our commitment to enabling the entire public, including people with disabilities, to use it.

Accessibility Contact

If you encounter an accessibility problem on the website, we will be glad to receive your comments and requests through our accessibility coordinator.

To help us handle the problem in the best possible way, we strongly recommend that you include as much detail as possible:

• A description of the problem.
• The action you were trying to perform.
• A link to the page you were browsing.
• Your browser type and version.
• Your operating system.
• The type of assistive technology (if used).

SHAY HAI ENTERPRISE AND INVESTMENTS LTD. will do its utmost to make the website as accessible as possible and to respond to inquiries as professionally and promptly as possible.

Accessibility Coordinator:

Name: Amit Peretz

Phone: +972-4-622-9966

Email: office@shayhai.co.il

Accessibility statement last updated: 28-06-2026